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Questions & answers

Questions are part of the process.

The things homeowners ask us most, answered plainly. If yours isn’t here, just call and ask.

Do I have to know whether I want to keep or sell my home?

No. Most homeowners come to us unsure. We lay out both directions with real numbers so you can decide with a clear head, at no cost and with no obligation.

Is the consultation really free?

Yes. The first conversation is free and there is no obligation to proceed. We are licensed Realtors, and keep-my-home options are negotiated directly with your lender.

Can you help if I have already received a foreclosure notice?

Yes. Whether you just fell behind or already received a notice of default, there are usually still options. The sooner you reach out, the more paths remain open to you.

Will working with you hurt my credit?

Our goal is the opposite. Options like loan modification and short sale are designed to protect your credit far more than a completed foreclosure would. We will explain the credit impact of each path honestly before you choose.

What is a short sale?

A short sale is when your lender agrees to accept less than the full amount you owe and typically forgives the remaining balance. It usually does far less damage to your credit than a foreclosure, and we handle the negotiation and the sale.

What is a loan modification?

A loan modification restructures your existing mortgage into new terms, such as a different rate, term, or balance, so your payment becomes affordable again and you can stay in your home.

I inherited a home that is behind on payments. Can you help?

Yes. We regularly help heirs with inherited and estate properties, including homes with a mortgage in default, and guide you on whether to keep or sell and how to proceed.

Do you charge upfront fees?

The consultation is free. We are transparent about how we are paid before you commit to anything, and you are never obligated to move forward.

Do you speak Spanish?

Yes. We help homeowners in English and Spanish. Llamanos y te atendemos en tu idioma.

What areas do you serve?

We work with homeowners across New York and Florida. If you are nearby or unsure, reach out and we will let you know how we can help.

Still have a question?

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